TabCare

Version: 1.1.3 | Cost: In App Purchases

Level 2 - General Health
Country: GB
Category: Caring for Elderly
Released: 06/11/2018
Updated: 11/06/2019
Version: 1.1.3
Size: 51mb
Developer: TabCare Limited
Reviewed On: 24/09/2019
This App achieved an ORCHA score of 86%.

It was assessed as a Level 2 App. These apps are focused on general health. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focused we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Privacy
24/30
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Clinical Assurance
38.2/40
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User Experience
23.8/30
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Developer description
Ensuring your loved ones are safe and well has never been easier with TabCare. Our IOS App and Apple Watch system provide absolute freedom with exceptional monitoring. Offering a lightning fast Panic Alarm, location tracker and heart rate monitor with critical value alerts with our subscription, available 24/7. Our system is tailored to allow families to make sure their kids and older relatives are safe. This app, utilised with the Apple Watch or an iPhone, allows family members to see the users Heart Rate Data, Location and if the user presses a panic button a notification immediately alerts you on this app. We need to record this information from the Apple Watch to allow all this data to be shown to these key individuals as the user requires this for their care. The access to the online panel is paid for by our customers (family members/ health care professionals/ telecare professionals/ care home nurses of the user). Subscriptions to TabCare are £4.99 per month. TabCare subscriptions will be charged to your iTunes account after your confirmation of purchase. You can use your iTunes account to subscribe and pay for TabCare. Payment will be charged to your iTunes account at confirmation of purchase. Subscriptions will renew automatically unless cancelled at least 24 hours before the current period ends. Your account will be charged for renewal within 24 hours prior to the end of the current period and will renew at the same cost. You can manage subscriptions and turn off auto-renewal by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that service, where applicable. Terms of Use: https://www.tab.care/termsofuse Privacy Policy: https://www.tab.care/privacypolicy This app has makes use of iOS's location-based services. Note: Continued use of GPS running in the background may dramatically decrease battery life. This app also accesses HealthKit health and fitness data in regard to Heart Rate and GPS from the Apple Watch and also integrates with the Health app.
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We have identified that this App provides the following key features

Carer Support
The App provides features that help those caring for others
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Data Sharing
The App allows users to share information in the App with others or other Apps/Systems
Remote Clinical Monitoring
The App allows the remote monitoring of certain health data by health and care professionals
Wellbeing Tracking
The App allows users to record relevant wellbeing information either manually or automatically using connected Apps or devices
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from users, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about users is/ isn't capable of identifying that it relates to them.

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if the user has expressly consented to this.

Data Use

The App does state that it won't share user data in any way with other people without the user's consent.

The App does allow users to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

Testing

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its 'real world' effectiveness.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It wasn'tclear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End user capacity

The App does provide support for users with poor sight.

The App does provide support for users with hearing difficulties.

Support

The App doesn't appear to have a clear approach to dealing with user issues.

Cost

The App isn't entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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